BusinesSolutions Service 3

Solutions

"Decades of experience and research demonstrate that, when executives either stall or derail in their careers, it's typically a result of their heavy reliance on strengths and strategies that were effective in the past. However, tried-and-true methods simply cannot carry the day during dramatically changing times. Yet the under-performing executive does not admit this and resists embracing a new approach."

Mark Brenner, Ph.D., Brenner Consulting Group

There are many problems in need of solutions that arise on a frequent basis in the business world. These include:

	Derailment Turnarounds
	Prematurely Plateaued Contributors
	Unwanted Exit Prevention
	Relationship Problems
	Creative Outplacement
	Mental Health Matters

These problems often lead to terminations that can eventually become very costly for employers. These costs include:

	Exit costs
	Recruiting, hiring, and restart costs
	Lost training and development costs
	Cascade effects of multiple position shuffles
	Opportunity costs, disruption, down time, and lowered morale of the team
	Disputed termination litigation

A significantly more effective solution is available and it prevents the termination costs. The experiences of our clients have clearly shown that a turnaround program produces better results. In most cases under-performance is not the result of an ability deficit. Rather, it typically results from a person’s blind spots. With the proper intervention, the struggling employee can be turned around and, as a consequence, a number of benefits accrue to the organization and the individual:

	The company is spared the organizational disruption and corporate expense (frequently exceeding $100K) that inevitably occur with the termination of a key employee.
	The company is protected from the loss of the person’s accumulated industry knowledge, experience, and competitive information.
	The turnaround program offers a potent management option for handling a potentially unpleasant and difficult dilemma.
	The turnaround option brings objectivity and behavioral science to bear on conflict and, thereby, gives the organization and its people a greater sense of mastery and less apprehension about handling difficult human problems. The message: "We care, and we can work it out."
	It equips the organization with an effective tool for retaining its human resources, an increasingly critical strategy in an age of a shrinking human resource pool.

"Well-intentioned, hardworking people often have ‘blind spots' about important tendencies. In fact, they may be the only ones in their group who do not realize that they have a problem.

Feedback is essential to learning. If people don’t fully appreciate their strengths, how can they use them to their advantage? If they never find out how their actions create problems for others, how will they know what to change? And if they never understand the impact they have, why would they want to make a concentrated effort to improve?

Most people want this kind of feedback. They want to know what is working and what is not. They don't want to cause frustration. They don’t like having blind spots, and they are interested in learning how to improve. They are willing to invest in themselves so they can achieve better results. The problem is that most of their coworkers don't know how to give feedback in a constructive way and are not comfortable with confronting them about performance issues."

Dennis E. Coates, Ph.D.

Please call or E-mail us if you have questions or would like further information. Give us a chance to develop solutions that will work for you !!

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