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"A key goal of successful introspection is
authentic self-confidence. That is, not the overbearing bravado of a
command-and-control manager, but an openness to facing uncertainty, ambiguity, and
paradox. The most effective leaders are able to be both vulnerable and quietly
self-confident at the same time, more open about their weaknesses than their strengths
(which speak for themselves)."
Mark Brenner, Ph.D., Brenner
Consulting Group

Development
What Does It Take?

Much of what our coaching model focuses on is building a set of skills
that helps the candidate become a more agile learner. Increasingly greater agility
is pursued in four different spheres, each of which has a marked influence on a
persons learning curve and on their performance as a leader.
I. Mental Agility -- The candidate
discovers ways to more consistently:
 | embrace complexity |
 | confront ambiguity |
 | expand their interests and perspectives |
 | pursue complexity out of heightened curiosity |
 | view penetrating questions as more important than answers |
II. Interpersonal Finesse -- The candidate
develops more techniques with which to:
 | self-reflect and augment self-awareness |
 | catch their own counter-productive behavior and modify it |
 | vary their role and style to the situation |
 | embrace conflict and harness it for creative ends |
III. Change Mastery -- The
candidates executive repertoire is broadened when they:
 | learn how to behave as strategically as possible |
 | employ hypothetical modeling in their thinking and problem-solving |
 | embrace the underlying spirit of continuous improvement and come to understand how
critical tenacity is in any change initiative |
IV. Goal Orientation -- The candidate
hones a high-impact results orientation by adding or refining the following capabilities:
 | create a presence and inspire others by consistently acting "on purpose"
(i.e., acting strategically) |
 | address their own performance and others in a systematic, developmental, and
strategic way |
 | differentiate among the various levels of priorities and act accordingly (i.e., the
two-by-two matrix of Urgent x Important) |
 | deliver on promises and expectations

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